Appointment Process: Request appointment packet from Olin or David. Complete, making CERTAIN that all the places asking for your signature have been signed. Return, including copies of license(s), E&O and a VOID check.

Certification & Training: www.unitedhealthadvisors.com
User Name: Your agent number. Password: Zip code you used on your contracting. If you cannot access the training, there is probably a problem with your contracting, call David. 208-227-1652 (Direct number) There will be two little red triangles, click on the left one and the available courses will drop down. Should you take a course and NOT pass it, do NOT take it again until you talk to David. If you cannot order supplies, you probably have not taken a course that is required before you are certified to sell that product, so you will not be able to order supplies.

Supplies: www.uhg.onesource.com Client Application Submission: Fax enrollments to: 501-318-0126 Phone enrollments: 888-240-9165

Rx Support/Questions: Agents Only: 888-381-8581

Broker Support: 888-381-8581 (Agents Only: clients cannot get help on this line) PDP: option 3 , PFFS, option 4 Status on MA's: 866-245-7042, press option 5

Fax: 949-474-5087 New phone number for commissions/licensing: 866-245-7042 ext 3

Broker Services: 800-947-1672 option 3 To have any changes made to your agent information (i.e. do not call this number, etc.). You have to fax the request in to 850-432-3896 Verify Benefits (Agents ONLY) 866-877-9386

Dental & Vision Agent Services Unit: 866-777-9620

Client Service: Change of address requests: Fax to 570-504-1489 Disenroll / Terminate: Fax a signed request with clients information to 570-504-1489 Provider Outreach: 866-222-3069 Dental and Vision network verification: 800-290-0523

Checking Your Commissions: Commissions/Licensing: 866-245-7042, press option 2